Conflict occurs wherever people’s concerns appear incompatible, making it a common and inevitable part of life. The TKI assessment provides understanding of your own and others’ conflict style and can be used to help manage conflict, improve teamwork, develop leadership skills, and
reduce stress.

The TKI tool is designed to explore conflict-handling styles, or modes—how an individual tends to respond when faced with conflict. Results on the TKI assessment represent an interplay between assertiveness and cooperativeness, and indicate an individual’s preferred conflict-handling mode: competing, collaborating, compromising, avoiding, or accommodating.